FAQ

Shipping timeline? Your order will be shipped via Canada Post and will not have a tracking number. Shipping time within Canada is 4-8 business days and to the USA is 4-13 business days. If you need your product sooner please email 2littlelines@gmail.com and we can discuss other shipping options.

Is the packaging discreet? We ship all of our products in plain envelopes with no indication of what’s inside. No company info will be on the envelope.

How fast can I get my order? When you check out of our shopping cart you have the option to choose the shipping method that suits you. Both the cost and the approximate delivery date are available.

When will you ship my order? We ship orders on the same day that they are received. However, if you do place your order on a weekend or national holiday it will be shipped out on the next business day.

Why are your tests so inexpensive? We are able to offer affordable prices only because we buy directly from the manufacturer so we can pass the savings on to you.

Are they accurate? Yes, these are the same test strips used in many clinics. They are licensed for sale in Canada and are FDA and CE approved.

What is your return policy? We do not accept returns unless the product is found to be defective or we shipped the wrong product in error. In order to issue a refund you will need to ship the products back to our shop, we will reimburse you for shipping with proof of shipping. Please contact us if you have any issues.

Do you do wholesale/custom orders? Yes we do! Please contact us with your inquiry.

If you have any further questions please contact us at 2littlelines@gmail.com

 

 

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